PRIVACY POLICY

Effective Date: June 7, 2026

Welcome to SRM 5 (“Company”, “we”, “our”, or “us”). We operate the website srm5.site and provide washing machine repair services in Dnipro, Ukraine.

This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or contact us regarding our services.

Information We Collect

We may collect the following information:

  • Name
  • Phone number
  • Email address
  • Address (if required for service visits)
  • Information provided through contact forms
  • Information about your washing machine and service requests
  • Technical information such as IP address, browser type, device information, and website usage data

How We Use Your Information

We use collected information to:

  • Respond to inquiries and service requests
  • Schedule repair appointments
  • Provide customer support
  • Improve our services and website functionality
  • Communicate important updates regarding services
  • Comply with legal obligations

Cookies and Analytics

Our website may use cookies and similar technologies to improve user experience and analyze website traffic.

We may use third-party services such as:

  • Google Analytics
  • Google Ads
  • Google Tag Manager

These services may collect information about your interaction with our website.

You can disable cookies through your browser settings at any time.

Data Sharing

We do not sell, rent, or trade your personal information.

We may share information only when:

  • Required by law
  • Necessary to provide requested services
  • Working with trusted service providers who assist in operating our business

Data Security

We implement reasonable security measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage method is completely secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw consent where applicable

To exercise your rights, please contact us.

Contact Information

If you have questions regarding this Privacy Policy, please contact us:

SRM 5
Website: srm5.site
Email: info@srm5.site

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.